“The firm has done very well. Our engagement with them is an easy process. We talk on a regular basis about results, and they send us anything that we need to update. We review those things through our coding and billing people to make sure we agree with them. If we don’t, we talk through it, and BESLER either proves the point or not. But things are really based on what is in the medical record, so that is pretty straightforward. The firm does well with communication, so the communication between their team and our team is very easy. Communication is typically by email, but the firm will get on the phone and talk through issues, and they are easy to get ahold of. They always get back to us when we have a question. We get responses very fast; sometimes that is within the same day.”
Selected commentary collected about BESLER Revenue Integrity/Underpayment Recovery Services September 2022 ©2022 KLAS. Visit klasresearch.com for a complete view.